FAQs
Why should I book with Zante Car?
There are many reasons to book with us but the most important is because we think like a customer and we respect the market we do business in.
How can I book a car?
Online at www.zantecar.gr. Just visit our website and follow a simple and quick reservation procedure. Call the Zante Car reservations department on 0030 26950 45511 – 0030 6979914888.
How can I cancel my reservation?
Once you have made your reservation, you will be sent a confirmation e-mail showing your reservation number and rental details. If you need to cancel your reservation please send an e-mail at zantecar@gmail.com or call the Zante Car reservations department at 0030 26950 45511 - 0030 6979914888.
What do I need to be able to rent a car from Zante Car?
You must:
- be 23* years old and have a valid Driving License issued at least one year ago.
- have a Greek, European (for E.U. countries) or International (for countries that don't belong to the E.U.) Driving License
Can someone else other than myself drive the car?
Yes, but you must pay insurance for an additional driver and he must be mentioned in the rental agreement.
How much does it cost to add an additional driver?
The daily cost is 3€.
What should I bring with me when I pick up the car?
When picking up your rental car you need to present the following documents:
- Passport or identity card
- Driving license of each driver
Is there a delivery/collection charge?
Delivery and collection are free.
Is there a kilometer limitation?
No. You have unlimited kilometers on Zakynthos island.
Does the car come with fuel?
Fuel consumption is payable by the renter. We expect the vehicle back with the same level of fuel, when the rental period began. Zante Car does not give refunds for excess fuel.
Can I book a car at Internet prices over the telephone or when I get to your office?
No, our Internet rates are only available online.
What happens if I want to extend the hire longer than agreed?
If you wish to keep the vehicle longer than the contracted period, you must contact Zante Car from which you picked up the car in order to extend your Rental Agreement.
What do I need to check before I pick up the vehicle?
It is very important to check and report any existing damage on the vehicle in order to avoid any charges regarding damage caused by a previous renter. You must sign a form regarding damage to the vehicle upon collection/delivery.
What happens in case of Breakdown or if an accident occurs?
Stay where you are, call us on our 24 Hour Helpline 0030 2695045511 - 0030 6979914888 and we'll help you immediately.
What is the Super Collision Damage Waiver (SCDW) insurance?
All our cars can be rented with Super Collision Damage Waiver with no excess that covers repair cost including damages to interior, glass screens, rims, canvas roofs, wheel covers, mirrors, the antenna, car roof, tires, underside of the vehicle and other accessories. SCDW is optional and you can request it locally. The cost per day to benefit SCDW is 7€. It is valid only under the condition that the Greek traffic law has not been violated.
Can I transport the car by ferry?
It is forbidden without an advanced written authorization by Zante Car. In the case of ferrying the car, you have to return the car to the pickup point, otherwise all transportation costs will be charged to you.
Transport by Ferry
Allowed only with prior written agreement by Zante Car. Please note that any damage caused to the vehicle during transit will be not covered by any insurance.
What is the policy on off-road driving?
Zante Car’s vehicles, including 4-wheel drives, are to be operated only on regularly maintained roads. Off-road use violates the rental agreement and the Greek Traffic Law.
Fleet Availability
Zante Car reserves the right to provide a different car model to that originally reserved of an equivalent or higher model type. Cars are reserved by car category and not by car model.
Baby Seats
Baby seats Available only on request and are charged at 4€ per day.
Booster seats Available only on request and are charged at 3€ per day.
Rental extension
If the renter wants to keep the vehicle longer than the contracted period, he has to contact Zante Car in order to extend his Rental Agreement upon availability.